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An aesthetic clinic, audited through its patients' eyes.

DR. N Medical

Brand strategy, Rebranding, Website, Presentations

An aesthetic clinic, audited through its patients' eyes.

A patient-perception audit, the logo update to DR. N Medical, a landing page and a conference deck for a medicine, wellness and aesthetics practice.

An aesthetic clinic, audited through its patients' eyes.

The challenge

DR. N Medical, then still Dr. N Clinic, combines aesthetic, regenerative and gynaecological treatments with a doctor-led personal brand, Ideology of Beauty. Two brands were speaking at once online, so before any new website the first step was to learn how patients actually perceived them.

The insight

Patients trust what they can see: the doctor, the steps of a consultation and real images, so the brand should show all three.

The approach

Our strategists began with listening, not layouts: perception interviews with patients, personas and a brand dictionary for each brand, then content pillars and a channel plan. Our designers then updated the logo from Dr. N Clinic to DR. N Medical and designed a landing page and the doctor's conference presentation in the same system, so the clinic speaks with one voice from the first click to the lecture hall.

The project

A patient-perception audit, the logo update to DR. N Medical, a landing page and a conference deck for a medicine, wellness and aesthetics practice.

What we delivered

  • Digital identity audit for two brands: brand dictionary, personas, perception interviews, content pillars, channel plan
  • Logo update from Dr. N Clinic to DR. N Medical, August 2024
  • Landing-page design with hero video, treatment imagery and icons
  • Presentation for a national medical conference
  • Website architecture proposal: treatments CMS, resources, programmes

Process

How we got there.

Discover — Perception audit

Short patient interviews, personas and a brand dictionary for each brand, turned into content pillars: patient Q&A, doctor-narrated procedures, team and equipment.

Audit structure (findings confidential)

Typeset structure of FA's digital identity audit for two brands, the doctor's personal brand and the clinic: brand dictionary, five personas, four mini-interviews with the findings withheld, content pillars, channels and a repurposing strategy.

Deliver — Identity, landing page, conference deck

An updated logo kit, a landing page with hero video and treatment imagery, and a deck for the doctor's talk at a national conference.

Open Graph image and deck cover

Three dated pieces, labelled: the July 2024 landing-page share image reading DR. N CLINIC, Medicine | Wellness | Aesthetics, the August 2024 logo update reading DR. N Medical, Anti-Aging | Regenerative Medicine, and the November 2024 conference deck cover.
DR. N Medical logo kit on six tiles: the stacked logo, the horizontal logo and the DRN monogram on its own, in off-white, dark brown and white on dark brown, brown, off-white and white backgrounds.
Four frames from the DRN logo animation: the white chrome monogram turning from front view to an angle that shows its depth.
Title slide of a conference presentation in brown and cream, with a lab photo of a researcher at a microscope.
Four round DRN profile pictures for social channels: the monogram in off-white on dark brown and on brown, and in dark brown on off-white and on white.
The DRN monogram in white chrome, front view, on dark brown: the first frame of the logo animation.

Results

What it added up to.

The clinic came out with a clear read of how patients see it, a content plan built on what earns trust, an updated identity under its new name, DR. N Medical, a landing-page design and a conference deck made to carry the brand into a scientific room. The name on the door today is the one we drew.

The outcome

What the work changed.

The clinic came out with a clear read of how patients see it, a content plan built on what earns trust, an updated identity under its new name, DR. N Medical, a landing-page design and a conference deck made to carry the brand into a scientific room. The name on the door today is the one we drew.

A note from Alex

Alex Codreanu
Founder and design lead

What the client said

Credits

FA Studios: brand audit, logo update, landing-page design, presentation design.

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