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Mokaccino: embroidered memories, positioned as a premium keepsake.

Mokaccino

Rebranding, Brand strategy, Website

Mokaccino: embroidered memories, positioned as a premium keepsake.

Brand audit, positioning and a custom Romanian Shopify theme for Mokaccino, personalised embroidered apparel, ready for its seasonal relaunch.

Mokaccino: embroidered memories, positioned as a premium keepsake.

The challenge

Mokaccino turns a couple's photo into an embroidered outline on a hoodie. Ahead of a seasonal relaunch, it faced a crowded field of shops selling the same kind of product and competing on discounts. The brand wanted to sit on the premium side of the market, and its communication had to justify that.

The insight

Others sell a personalised hoodie; Mokaccino sells the drawing, the memory and the moment the box is opened.

The approach

Our strategists began with a brand audit: a perception matrix, a name check, international references and a hard look at the competition. The positioning that came out of it put credibility before discounts: justify the price with what the customer can check, keep the range narrow around one hero product, and relaunch ahead of the season that brings most sales. Our designers redesigned the homepage, and our web team turned it into a custom Romanian Shopify theme, benchmarked against the best stores in the category and tested on every page, at every screen width.

The project

Brand audit, positioning and a custom Romanian Shopify theme for Mokaccino, personalised embroidered apparel, ready for its seasonal relaunch.

What we delivered

  • Brand audit and perception matrix
  • Positioning, tone of voice and seasonal calendar
  • Homepage redesign
  • Custom Shopify theme in Romanian
  • Product and collection cleanup
  • Personalisation panel restyle
  • Logo system exports, favicon and share image
  • Market research and store benchmark

Process

How we got there.

Discover — Brand audit

A perception matrix from affordable to pricey and from commercial to custom, a name check, international references and a look at competitors' business health.

Brand audit, 2026

Typeset summary of FA's Mokaccino brand audit: a perception matrix from affordable to pricey and commercial to custom, a name check, international references and competitors' business health.

Define — Positioning and plan

Credibility before discounts: justify the price with what the customer can see, keep the range narrow around one hero product and relaunch ahead of the season that brings most sales.

Working document

The tone-of-voice table from FA's Mokaccino working document: three generic shop lines crossed out, each beside the calmer line the brand uses instead.

Design — Homepage and theme v1

Our homepage redesign became a custom store theme in Romanian, with copy corrected against real store data, the catalogue renamed and cleaned, and the personalisation panel restyled.

Live on the store, 11 October 2026

The custom Mokaccino Shopify theme in a browser: the dark homepage hero 'memories made to last.' with a black embroidered hoodie.

Deliver — Benchmark and theme v2

The category's best stores benchmarked, every issue across screen widths logged and fixed, then every page re-checked before sign-off.

Benchmark and full QA

Theme v2 in numbers, typeset: 35 shops benchmarked, 17 screen widths audited, 102 issues found, 40 changes made and 366 checks passed.
The collections row from FA's Mokaccino homepage design: four tiles, Perfect Duo, Heart's Desire, Where We Met and Roman Love, each showing an embroidered hoodie or T-shirt.
The personalisation panel before and after: the app's default black form on the left, and the restyled 'personalizează-ți piesa' panel in the theme's cream and serif on the right.
The Mokaccino gift-box section in a browser: 'o cutie făcută să fie păstrată.' beside a black box with the Mokaccino wordmark, listing a rigid magnetic box and monogram paper.
The 'how it works' section from FA's Mokaccino homepage design: two steps, uploading a favourite photo and the outline embroidery made after the order.
Theme v2 on two phones: the Mokaccino homepage hero and the Heart's Desire product page with sizes S to XXL and black or beige.
Typeset page from FA's Mokaccino working document: 'Credibilitatea vine înaintea reducerilor', credibility comes before discounts, with three principles on price, range and promotions.

Results

What it added up to.

The custom theme is on the store, ready for the seasonal relaunch, and its second version adds an exact delivery date on every product and honest notes on personalised orders. Every page was checked against the category's best stores and at every screen width, so the premium promise holds on any phone.

The outcome

What the work changed.

The custom theme is on the store, ready for the seasonal relaunch, and its second version adds an exact delivery date on every product and honest notes on personalised orders. Every page was checked against the category's best stores and at every screen width, so the premium promise holds on any phone.

A note from Alex

My first note on this project said it plainly: we want communication that conveys credibility first, and that justifies a price on the premium side of the market. That ruled out the shortcuts. No permanent crossed-out prices, no invented customer counts, no "hand-embroidered" when the pieces are stitched by machine in the workshop. What makes the price make sense is what the customer can check: the outline approved before stitching, the garment specifications, an honest delivery date.

Alex Codreanu
Founder and design lead

What the client said

Credits

FA Studios: brand audit, strategy, homepage design, Shopify theme, research.

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